Everything you need to know about our leather goods.
We accept all major payment methods — UPI (GPay, PhonePe, Paytm), debit/credit cards, net banking, and Cash on Delivery (COD). Online payments are processed securely via Razorpay.
Yes. COD is available across India. No extra charges for COD orders. Just place your order and pay when it arrives.
Yes — but only before your order is dispatched from our workshop. Once it's shipped, we cannot cancel. To cancel, message us on WhatsApp immediately with your order number. If payment was made online, the refund is processed within 5–7 business days. A 2.5% payment gateway fee may be deducted.
Check your spam/junk folder first. If there's still nothing, message us on WhatsApp with your name and phone number — we'll look it up and confirm your order manually.
We process orders within 3–5 business days — each piece is handmade and checked before it leaves. Delivery after dispatch typically takes 5–10 business days depending on your location. Total: allow up to 15 business days from order date.
Yes, we ship pan-India via trusted courier partners.
Yes — free shipping on all orders, no minimum required. Every order ships free across India.
Once your order is dispatched, we'll send a tracking number via WhatsApp or the contact details you provided at checkout. You can track your shipment directly on the courier's website.
Occasional delays can happen due to courier logistics or festive season backlogs. If your order is significantly delayed beyond the estimated window, message us on WhatsApp and we'll check the status with the courier.
We use full-grain and top-grain genuine leather — the highest quality grades, taken from the outermost layer of the hide. It's durable, develops a beautiful patina over time, and gets better with age.
Handmade leather goods have natural variations in texture, grain pattern, and slight colour tone — this is a characteristic of real leather, not a defect. No two pieces are identical, which is part of what makes them special. The photos are representative of the product you'll receive.
We're working on it. For now, reach out to us on WhatsApp if you have a specific request — we'll let you know what's possible. Custom and personalised orders are non-returnable once made.
Yes — full-grain leather naturally relaxes and moulds to your use pattern over time. This is normal and actually a sign of quality leather. The fit gets more comfortable, not looser.
We accept returns within 14 days of delivery, provided the item is unused and in original condition. See our full Refund & Returns Policy for details.
Please record an unboxing video whenever your order arrives — this is required for damage claims. Report any damage within 24 hours of delivery with the video and photos. We'll arrange a replacement or refund immediately. Contact us on WhatsApp with your order number.
Once we receive and inspect the returned item, refunds are processed within 5–7 business days to your original payment method. For COD orders, please share your bank account or UPI ID when you contact us.
Kornilov Leatherworks is a handmade leather goods brand by Wano Enterprises, based in Kanpur, Uttar Pradesh — a city with a long heritage in leather craftsmanship. Every piece is cut, stitched, and finished by hand.
We're based in Kanpur, UP — 316, C-1 Indira Nagar, Kanpur, Uttar Pradesh 208026.